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Purchase and Redemption of A Gift Certificate
Gift Certificates are purchased just like any other item in our store. You can pay for them using the standard payment methods. Once purchased and approved, the value of the Gift Certificate is automatically added to your personal Gift Certificate Account.
You have purchased a Gift Certificate - Now What?
You are the Receiver of a Gift Certificate - Now What?
If you have received a Gift Certificate directly from 13 Moons Adminisitration and have an account with us: The amount is automatically entered into your Gift Certificate Balance. Your "Gift Certificate Balance" is found on the front page after logging in, found under "Shopping Cart" on the right hand side.
If you have receieved a Gift Certificate from a family member or friend by email:
You can redeem the Gift Certificate in two ways:
I have items in my shopping cart and want to use my Gift Certificate funds - Now What?!
Check Out: Step 1 of Check Out is Shipping Information.
Most Common Problem: You type in the Redemption Code and you receive a message of Error: Code Not Valid. The reason you see this Error is because the Code has previously been automatically entered into your account when you originally received the gift certificate. Therefore...
Email us if you have any problems or questions on your Gift Certificate. Thank you!
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