There is no other site like this anywhere on the internet..anyone can sell you something, but no one ever takes the time to HAND write you a message, not only thanking you for your order, but sending the most positive energies back and forth. Continued success my friends. Blessed be.
I've made a couple of purchases here. The service is top notch. Fast shipping and delivery. I had an online business for 7 years and unfortunately it's rare to find one that does it right by the customer. 13 Moons is a credit to the e-commerce industry. They've earned regular customers in both me and my daughter. Thanks 13 Moons!
Thank you so much for the best customer service I have ever received. My rings are beautiful and your shipping speed is phenomenal. You have a customer for life. And special thanks to Sandy for all your extra help. Bright Blessings
Ordered over the weekend, received earlier than expected, and very pleased with my order. I ordered several tumbled stones, and a Samhain candle, which were all in wonderful condition (as was the little gift sent along). I'm looking forward to making my next order later this week =)
I just want to take a moment and say thank you! to the entire staff at 13 Moons! I have ordered a few times now through your web site and I was blown away by your TOP NOTCH customer service both times! When I opened my box, everything was wrapped and packaged as though it was not just some order but it felt like a gift from a loved one! The few extra free things added and the kind folks who packed both my ordered even give that personal touch by hand signing a message on the slip. I LOVE you all and thank you again 13 Moons. I'm one HAPPY customer!
Got my second package earlier this week, and am very pleased with the quality of my herbs, resins, bottles and amulets, as well as the excellent packing job and the speedy shipping. I placed my order late Thursday and received the package on Monday. Wicked!!! I also appreciate the free gift that was included. It's adorable and I'm wearing it on my wrist as I type. I'm looking forward to the next order that I'll place for my Midsummer and Lammas supplies ;) Thank you guys! 13 Moons, you are simply the best!
I always look forward to ordering from here, it is an all-around enjoyable experience. Shipping is very affordable and super fast! I almost always receive my order earlier than expected. There is such a large range of products that it's hard NOT to find what you need. Any customer service questions I have are answered in a flash and informative. And I love the hand-written notes and little charms taped to the receipt in my packages. It really feels like they care about every individual customer!
It is rare that I take the time to review a retailer, however ordering from 13 Moons was such a positive experience that I felt compelled to do so. Shipping and delivery was prompt, all of my items were securely packed, and I received a small thank you gift and note. I will definitely be back in the future!