The processing and shipping time for my order was ridiculously fast! I didn't expect to receive it so quickly as I had ordered only two days before Thanksgiving. But wouldn't you know it was here by that Friday! I also wanted to say thank you for the free gift that you included, it was a nice touch. You have the best customer service hands down, and your site is always my go to site for all my supplies!
I *love* this store! I have been shopping with them for years. Their products are quality, their staff is really wonderful, and everything arrives on time. They write kind notes on my packing slips every time. It's so nice to know real human beings are putting your order together with care (as opposed to a factory/corporate setting). Honestly, everything I've ever needed, they sold, and it never breaks the bank to buy it. I even get my holiday cards here! Genuinely good karma all around 13moons! <|:-)
I just received my first order from this site and I was very impressed with the speedy service. My jewelry is great quality. I have never order from any place that personally thanks you for your service. just seeing "thank you Ashley" handwritten on my invoice made me smile. You guys have fantastic service and know how to treat your customers. I'm now placing my second order. Thank you so much for the great experience!!!!
I've made a couple of purchases here. The service is top notch. Fast shipping and delivery. I had an online business for 7 years and unfortunately it's rare to find one that does it right by the customer. 13 Moons is a credit to the e-commerce industry. They've earned regular customers in both me and my daughter. Thanks 13 Moons!
Excellent First Impressions. This was the very first time I've ever ordered altar items online and quite frankly, I was nervous. The very night I ordered my items, I got an email saying they were shipped and given a tracking number. However I didn't even get the chance to track it because it came before I even expected it. Upon opening it, I was very surprised to find a personally hand written thank you note and the items I ordered, in perfect condition. It's always a little scary to order stuff online from smaller or less well known websites such as Amazon, but you'll also miss out on the opportunity to feel like you really mean something to your seller.I was very pleased with my purchase from 13 moons and will definitely be returning in the future.Blessed Be.
This is the fifth time I've bought from 13Moons, and every single time I'm more impressed than the last! Superb service, with fast shipping from the States to Canada (something not many other retailers can boast realistically)! With every order I've gotten, they have sent me a little surprise. I absolutely love their site, and I will still come here exclusively for all my ritual supply needs! Highly recommended!