The speed in which I received my order completely impressed me. And I loved the personal note that was included in my order. I will recommend this store to others and I will order again. Everything was packaged carefully and with personal touches. I didn't feel like a number but an actual person. Thank you!
You guys are, quite simply, the best. Not only does this site have pretty much everything a witchy person needs, the prices are also excellent and the folks that run the business are friendly. I sent a few e-mails inquiring about an item and received prompt, courteous and thoughtful replies. My items arrived quickly and were snugly packaged. Everything was in excellent condition. The handwritten thank you notes on the invoice were also appreciated, as was the lovely free gift! Thank you so very, very much! 13 Moons has a repeat customer in me, since I plan on coming here from now on to do all of my "Witch Shopping".Many thanks and the Brightest of Blessings to the whole crew at 13 Moons!
I just want to take a moment and say thank you! to the entire staff at 13 Moons! I have ordered a few times now through your web site and I was blown away by your TOP NOTCH customer service both times! When I opened my box, everything was wrapped and packaged as though it was not just some order but it felt like a gift from a loved one! The few extra free things added and the kind folks who packed both my ordered even give that personal touch by hand signing a message on the slip. I LOVE you all and thank you again 13 Moons. I'm one HAPPY customer!
This was my first time ordering from 13 moons. I ordered a new robe. I was amazed to see that my order came with a lovely bracelet. And I love that the receipt was personally signed by a couple of people, it added a very nice touch. I will now shop 13 moons very often! Blessed be!
Wonderful, simple wonderful! I have now found my future site of things I will be purchasing and filling up my wishlist! Fast delivery, wonderful caring people handing products :) Received items VERY quickly ALL as described. Thank you so much!!! I will be back SOON!!!!! Light and Love!
I just had to send you all a message. After numerous problems and long delays in ordering from other Pagan supply companies, I have to say that the wonderful people of 13 Moons are the only people I trust completely with my orders. When I place an order with you, I know it is going to be shipped the very next business day. I know it is going to arrive within the week, well packaged and complete. I know if there are any delays, you all will communicate with me instead of leaving me wondering if my order was forgotten or missed some how. Any more, the only time I order from any one else is if 13 Moons does not have the specific item I need. I've never failed to be disappointed whenever I have had to get something from another company. It seems they always have some issue or another and I am waiting a month or more to receive what I ordered and then weeks longer for the things that they've had to backorder. 13 Moons has earned my complete loyalty and I always recommend you as the most trustworthy Pagan supply company that I've ever done business with. Thank you and the whole crew for being so phenomenal!! Love and Light,
Ok first things first I live in Australia in just under two weeks I received my orders my first order was small but I was happy and decided to do a second order this time all these oils, candles, and all these other goodies and again just under two weeks. They send the tracking no. right away I did not have to e-mail them asking for it like others [that will not be named] and if they ran out of the item they e-mailed me right away these guys are just amazing you will not go wrong with these guys.
Thanks again for being the best Pagan store....period! This was my third (and largest) order, and yet again I'm incredibly pleased both with the products I received, and the amazing customer experience you guys offer. Not only are you always happy to e-mail me when something I'm looking for comes back in stock, but you're always very prompt with your shipping and do a great job packing items so that they arrive safely. You guys are the only Witch shop I use, and the only one I recommend to my friends.