I just received my second order from 13 Moons. I am delighted with my beautiful jewelry and your excellent customer service. My shipment arrived in perfect condition only days after I placed my order. You guys rock!!! Thanks to Madison & Lorey for the little witchy charm it's adorable!!! Blessings to all at 13 Moons !!!
To everyone who is reading testimonials to judge How well this site is let me tell you it is the best site you can find. The people are friendly and strive to make their costumers happy. The shipping is the fastest that is around. and when you get your order everything is packaged so nice and neat you almost dont want to move it. the items are so well made and beautifull that you will want to make another order sooner then later. i have placed my fourth order and am eagerly awaiting it. i recommend this site to everyone even people that dont practice the craft will find this site interesting
None compare to 13Moons! I've made a few orders with this fine store and have never been disappointed. Great selection of items and nicely organized website. When you shop here, you know that you are cared for as a customer. I greatly enjoy the personal notes written on my invoice by the staff. So many companies, of any type, are so impersonal and could learn something from 13Moons. Many bright blessings and a prosperous future for the 13Moons family. Thanks a bunch!
I have been order from this site off and on over the past 6 yrs and have had absolutely no problems. They have great customer service if you need to call them. My orders have been delivered quickly with a receipt enclosed with a handwritten "thank you" and a small gift.
Thank you 13moons for great service and products!!!
I always look forward to ordering from here, it is an all-around enjoyable experience. Shipping is very affordable and super fast! I almost always receive my order earlier than expected. There is such a large range of products that it's hard NOT to find what you need. Any customer service questions I have are answered in a flash and informative. And I love the hand-written notes and little charms taped to the receipt in my packages. It really feels like they care about every individual customer!
Once again, there is no place better on the net than 13 Moons. I have been let down by other websites time and time again, but you folks never fail to go above and beyond. I have waited up to four weeks for services that have not sent my correct order but with 13Moons I receive a perfect order within 2-3 days, and a native of NY I feel so good supporting my state's economy. Bless one and all at 13Moons and may the goddess smile on you always!
You guys are amazing! I just got my 4th order from you and can now safely say without a doubt you guys are THE BEST!! I have gotten everything to order, as ordered, packaged beautifully and with such care!! You are my number 1 spot for anything I need, or anyone else I know, for my craft. For anyone out there with concerns, leave them behind! I've been scammed by other sites and can assure you 13moons will NOT let you down! They care about their customers in ways I've never seen anyone else take the time to. They will even double wrap your candles to avoid melting in hot places like Arizona! Many Blessings to you all! <3
I've bought all that I couldn't find here (which is almost everything ) that I needed to start out. I used my phone to make all purchases from your website which in turn make it easy for me to get what I need on the fly. I love the packaging and little gifts :) ! I would never go anywhere else for Craft items! You have a loyal customer and will be making another purchase within the week or two. Blessed Be!
I just received my first order from this site and I was very impressed with the speedy service. My jewelry is great quality. I have never order from any place that personally thanks you for your service. just seeing "thank you Ashley" handwritten on my invoice made me smile. You guys have fantastic service and know how to treat your customers. I'm now placing my second order. Thank you so much for the great experience!!!!