The speed in which I received my order completely impressed me. And I loved the personal note that was included in my order. I will recommend this store to others and I will order again. Everything was packaged carefully and with personal touches. I didn't feel like a number but an actual person. Thank you!
I received my incense yesterday. First of all, the quality was wonderful! But the package was so personal and came with a lovely gift! I enjoy the personal touch and you can bet this will be my primary shopping site!
I made my first order today out of what I'm assuming will be many. With in just 2 hours a pre shipment info order was sent to usps. Never seen that done as fast before and I do online shopping often. Can not wait until my items arrive.
I've made a couple of purchases here. The service is top notch. Fast shipping and delivery. I had an online business for 7 years and unfortunately it's rare to find one that does it right by the customer. 13 Moons is a credit to the e-commerce industry. They've earned regular customers in both me and my daughter. Thanks 13 Moons!
We just got our order today in the mail and we are very pleased with all the items we purchased. I can't even remember how many times we've ordered from 13moons, but it's been quite a few, and every order has surpassed our expectations, both in quality and in service...so thank you! We also appreciate the little thank you's and notes we get from you guys. :)
The processing and shipping time for my order was ridiculously fast! I didn't expect to receive it so quickly as I had ordered only two days before Thanksgiving. But wouldn't you know it was here by that Friday! I also wanted to say thank you for the free gift that you included, it was a nice touch. You have the best customer service hands down, and your site is always my go to site for all my supplies!
Merry Meet! I just wanted to say Thank you very much. I just found this site, and ordered a few things, and I love it! My supplies got here so fast! Not only was it fast, but I also was surprised, and might I add, happy to see a "Thank You Katharine." Keep up the wonderful work. Blessed Be!!
I just want to take a moment and say thank you! to the entire staff at 13 Moons! I have ordered a few times now through your web site and I was blown away by your TOP NOTCH customer service both times! When I opened my box, everything was wrapped and packaged as though it was not just some order but it felt like a gift from a loved one! The few extra free things added and the kind folks who packed both my ordered even give that personal touch by hand signing a message on the slip. I LOVE you all and thank you again 13 Moons. I'm one HAPPY customer!